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Relentlessly helpful guides from Japan’s #1 virtual mail service

The fastest way to sound clever about Japan. Articles, resources, and step-by-step guides that make it easier to work, live, and do business in Japan.
Japanese Customer Service: Can You Compete? 
Customer Service in Japan March 19th, 2026

Japanese Customer Service: Can You Compete? 

3 key strategies—backed by data—that will help you maximize customer satisfaction and minimize the risk of offense in Japan.
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
Unemployment Insurance in Japan, Explained
Business in Japan, Life in Japan March 19th, 2026

Unemployment Insurance in Japan, Explained

Thinking of hiring your first employee? For the majority of businesses in Japan, your next step involves enrolling your employees in labor insurance, 労働保険 = roudou hoken.  
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John Cross
John Cross Expat at Mailmate
What Is Furusato Nozei? A Guide for Company Employees

What Is Furusato Nozei? A Guide for Company Employees

Find out how to benefit and what to do.
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John Cross
John Cross Expat at Mailmate

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