Your Japanese phone number, staffed by bilingual receptionists

Nurture leads and establish yourself as a Japan-based business.

By signing up, you agree to our Terms of Service, Privacy Policy, and Handling of Personal Information.
MailMate
Why use MailMate’s Receptionist service?
Businesses in Japan need live reception desks to handle incoming calls.
But the challenges are many…
Your Japanese is limited.
Your time is precious.
It is costly to hire a full-time receptionist.
It's hard to find a bilingual staff.
Get Started Today
Lighten your load
Outsource incoming calls to MailMate’s Receptionist service
Discounts available with other MailMate services
Review your call history from our dashboard
Register information useful for responding to call-ins
Unlimited calls during reception desk’s “Open Hours”
A live receptionist service, from 10 AM to 6 PM
A Japanese telephone number for your business
Your business number answered in English or Japanese
Their service includes...
MailMate’s Receptionist service plan is ideal for businesses looking to expand and solidify their presence in Japan .
Get Started Today
Here’s how MailMate’s Receptionist service works
Book a call with MailMate
Book a call with MailMate and ask for the Receptionist plan.
Get your number
Get your new number, which you can use as your company’s contact number.
Bilingual receptionist answers
A bilingual receptionist answers any incoming calls.
Notifies you
The receptionist notifies you of the call via email or chat.
Get Started Today
virtual receptionist
Overcome language challenges with bilingual receptionist staff
Your company or service in Japan needs a business phone number that potential clients and customers can call. A virtual receptionist service provides you with remote native Japanese bilingual staff, who can receive, forward, and handle your calls.
Get Started Today
Earn trust with flawless bilingual receptionist service Nurture leads and prospective Japanese clients Capitalize on each call-in with receptionists standing by Create a professional first impression of your business

It is your business phone number, staffed by remote receptionists, letting you nurture leads and prospective clients and establish yourself as a Japan-based business. Using a virtual receptionist service in Japan, you will be able to capitalize on each call-in and create a powerful first impression of your business with native Japanese bilingual receptionists on standby.


After stating your company name, we will ask for the caller’s name, return phone number or email, and an overview of their inquiry. We will then send you a notification with the information we have collected.


We provide foreign businesses in Japan with a bilingual receptionist service that can handle incoming calls in English or Japanese.


MailMate will notify you of any calls received via email or text message.


You can use it immediately after purchasing MailMate’s Receptionist plan.


Cancelations must be made 30 days before the renewal date.


Currently, phone number forwarding is not available. You will be given a new phone number when you sign up for MailMate’s receptionist service.


Security & Privacy

Digitize In Confidence

We implement industry-leading security measures to protect your data and ensure your peace of mind.

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P-Mark Certified CISSP Certified Team CREST Certified Team

SSL Protection

Encrypting your data for secure transactions.

2FA & SSO

Boosting access security with Two-Factor Authentication and Single Sign-On.

P-Mark Certified

Adhering to the highest privacy standards.

24/7 Surveillance Cameras

Monitoring our premises around the clock.

CISSP & CREST Certified Team

Expertise from certified security professionals.

Anti-Money Laundering Verification & Compliance

Ensuring rigorous fraud prevention.

Start using MailMate’s Receptionist service today!

MailMate’s Receptionist service is available from the day you purchase a plan.