Effortless Expansion into Japan with MailMate

Everything in one place—addresses in Japan, Japanese phone numbers, virtual mailboxes, and bilingual receptionists

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Popular enterprise use cases for MailMate
Wondering who uses MailMate? Here are just a few of our enterprise profiles!
Local branches
Enterprises that want an immediate presence in Japan and need a business address + someone answering their phone in Japanese.
Digital mailrooms
Enterprises that want office mail digitalized and in one centralized cloud-based location for easy forwarding, organizing, and instant delivery to employees, team members, and stakeholders.
ERRL (dencho ho) compliance
Enterprise branches looking for a compliance solution to Japan’s Electronic Record Retention Law (ERRL). MailMate’s ERRL-compliant document storage includes line-item data extraction for swift exporting into accounting software.
Security prioritization
Enterprises that wish to prioritize long-term, secure document and mail storage using advanced adaptive hashing, SSL, and VPN to protect sensitive and important communications.

Here’s how MailMate helps enterprises

Business address for company registration

Boost credibility with a high-end business address in Japan you can use for company incorporation. No office leases, no language barriers.

Virtual mailbox and mailroom software

Manage Japanese office mail completely online. Ideal for offices implementing a hybrid workstyle and improving productivity by reducing non-essential paper-handling tasks.

Japanese phone numbers

Purchase a Japanese phone number for your enterprise headquarters, branches, or satellite offices, etc. Combine it with our Receptionist service!

Bilingual receptionist service

Nurture leads in English and Japanese with MailMate’s bilingual Receptionist service. Never miss a chance to make a beautiful impression.

Bill payment service

We can pay your electricity or water bill. This service is ideal for enterprises in the real estate or hospitality sector, or enterprises that have multiple properties.

Virtual assistant service

Bilingual virtual assistants, exclusively available to MailMate’s users. Get help with market research, Japanese application forms, and more.

MailMate’s plans for business expansion in Japan
¥ 9,800 p/mo
For small teams with mid to high mail volume. Get an upscale Japan business address and bilingual virtual mailbox service. More mail scans & translated summaries included.
Get Started Today
What’s included:
  Your own virtual address in Japan
  Email notification for received mail
  15 mail scans included per month
  15 translation summaries included per month
  Register your corporate address
  Unlimited user accounts
¥ 28,000 p/mo
For SMEs, focus on your business and let us handle the paperwork with this mail-handling plan designed for remote teams. Report to global HQ with our translated summaries.
Get Started Today
What’s included:
  Your own virtual address in Japan
  Email notification for received mail
  60 mail scans included per month
  60 translation summaries included per month
  Register your corporate address
  Unlimited user accounts
¥ 88,800 p/mo
Get a reputable business address in an upscale Japanese business district. Customizable plan available. Increase mail scanning & translation requests ad hoc.
Get Started Today
What’s included:
  Your own virtual address in Japan
  Email notification for received mail
  110 mail scans included per month
  110 translation summaries included per month
  Register your corporate address
  Unlimited user accounts

Get an instant business address in Japan and start growing fast

Step 1

Sign up to MailMate!

Japan’s business regulations require companies to have a physical address on their company’s registry certificate.

Step 2

Use a reputable address to register your company

MailMate solves this problem by providing virtual addresses that can be used for company incorporation in Japan.

Step 3

Check your business mail online

Additionally, our virtual addresses come with a bilingual virtual mailbox service that allows foreign business owners to understand the mail sent to them by the local city office.

Step 4

Pay bills, offload tasks. Get things done.

An immediate presence in Japan

Get Started Today
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Why Choose Us?

We do all the work for you

You don’t have the time to jump through hoops. That’s why we do everything for you. From scanning, translating, and securely storing—to shredding and even paying your invoices.

Superior customer support

If you ever have any questions, our digital mailroom customer service team are the best in the business. And, most importantly, they all speak fluent English.

Security focused

Security is our #1 priority. All your mail stays under 24/7 surveillance or can be shredded to ensure your privacy. Once your mail is digitally converted, it’s encrypted with 256-bit encryption level technology.

Absolute flexibility

Whether you’re in the office, travelling the globe, or drinking cocktails on the beach, you’ll always have 100% access to all your mail and documents.

Yes! We provide reputable business addresses in Tokyo, Kyoto, and Fukuoka that individuals can use for company registration. Please book a demo call so you can choose the best plan for your business.

Yes! We offer virtual office addresses in Japan that you can use on marketing collateral or to register your company in Japan. Please inquire about the best plan for your company.

It is your business phone number, staffed by remote receptionists, letting you nurture leads and prospective clients and establish yourself as a Japan-based business. Using a virtual receptionist service in Japan, you will be able to capitalize on each call-in and create a powerful first impression of your business with native Japanese bilingual receptionists on standby.

MailMate's service provides you with a physical mailing address in Japan, securely housed within MailMate HQ. When we receive a piece of mail on your behalf, we systematically scan your mail (outer envelope only) and upload it to our servers. Then you request to have your mail opened, scanned, translated, summarized, or settled—all with 1-click.

Nope—you can pay month by month, and cancel anytime.

We’ll do our best to help, and we’d love to chat. Contact us through support@mailmate.jp or book a demo here

We only use the most advanced adaptive hashing, secure network with SSL, and heavy-duty VPN to protect your data. Your credit card information is kept secure with Stripe—renowned as one of the world’s safest payment platforms.

Happy Customers

Don’t just take our word for it...

After spending 10 years based in Tokyo as an expat you accumulate a lot of correspondence which doesn’t go away the minute you leave. Thanks to MailMate bringing this service (finally) to Japan it was a worry I crossed off my list. The process is simple, online and offers various levels of service so you have choices. My mail is making it to me in South Korea regularly and securely.

Paul Hardisty, President & Representative Director - Sports Footwear & Apparel Industry

Mailmate's service has proven to be much, much more than virtual mail forwarding. They assist with getting me copies of all my Japanese correspondence, utility bills, and government notices, provide a bill payment facility when I am outside of Japan, and even help translate correspondence I don’t understand.

They’re practically my Japanese concierge at a fraction of the cost I was previously paying property managers, assistants, and translators, etc. for the same service(s).

Managing Director (Asia Pacific), International Trading Company

Your gateway to business in japan

Get an all-in-one bilingual mail and compliance service to power the growth of your enterprise in Japan.