Top 8 Largest BPOS And Startups In Japan List

Outsource some of your business processes in Japan by looking at BPOs. 

All these BPOs in Japan have a team of professionals who will enhance your business processes through various actions such as customer interactions, marketing strategy, and technical support.

So, let's take a look at the top eight BPO companies in the Japanese business world.

4 Largest BPO Firms in Japan

If you are looking for a wide range of sources with global coverage, then these four BPO companies in Japan will be suitable for you.

1. Tele-net Corporation

Tele-net Corporation is one of Japan's largest BPOs, and it is well-known for its high-quality call center services to support clients and their relationships with their customers. 

Even though automated call options are popular, Tele-net Corporation focuses on human interaction customer support. This approach prioritizes human interactions, especially with specific requests that AI may have difficulty answering. 

With a wide range of services in BPO (Business Process Outsourcing) and KPO (Knowledge Process Outsourcing), they can even help your business in Japanese, English, and Chinese.

2. Prestige International

Prestige International is there for you if you want an outsourcing BPO in Japan. 

They specialize in various outsourcing services, such as customer service, technical support, human resources, accounting, and IT services, to allow businesses to focus on their core operations, such as product development, manufacturing, or strategic planning.

Overall, using their services will help you streamline your business processes.

Their BPO services has a strong reputation for its client-centric approach.

3. Transcosmos

Transcosmos seems to be able to do it all. Their services include call center services, digital marketing solutions, and IT outsourcing support.

The company has a focus on their cost reduction services, which include contact center services, back-office services for various departments, order and supply chain management, and system development and operation.

Additionally, Transcosmos provides sales expansion services, which include data analysis, internet advertising, website development and operation, smartphone/SNS utilization, and telemarketing.

4. TMJ (formerly known as Telemarketing Japan)

TMJ is an award-winning BPO in Japan for its excellent customer experience and user experience design.

They cater to a more global clientele and specialize in customer relationship management services in many languages. 

But they also offer digital marketing and social media management to boost a business’s online presence. Along with their technical support services, businesses and their customers will always have timely front and backend support, ensuring more than satisfactory outcomes for all involved.

4 BPO startup services in Japan

BPO startups in Japan are great options for flexibility to provide a more personalized service. Typically, they will focus and have more expertise on specific niches and offer more personalized customer service.

1. Mailmate (formerly known as TokyoMate)

MailMate is a well-known startup BPO in Japan that offers a comprehensive virtual office solution that combines virtual mail and bilingual assistants for both local and international companies in Japan.

MailMate will receive them, where staff will scan them to your online dashboard. Then, you can request to open, forward, shred, translate, and make bill payments. 

They will even help you with the incorporation process so your business can operate in Japan. Their bilingual (English and Japanese) service will assist you with your business needs.

2. Virtual Assist Japan

As a BPO in Japan, Virtual Assist Japan supports businesses and professionals by offering different virtual assistant services.

Within Japanese marketing, having a virtual assistant that can extend your business team offers better administrative support, customer support, and translation services that will streamline your business operations and improve productivity.

3. Tokyo Internet Marketing

They focus on providing digital marketing solutions to help increase your online business presence. 

As a BPO company in Japan, they dedicate their time to internet marketing by strategically doing digital campaigns and leveraging the latest trends to achieve the maximum engagement and conversion rate.

They will utilize Japanese SEO, PPC (pay-per-click) advertising, social media, and email marketing, and ​​they will do some analytics on your website for better conversion rate optimization.

4. JMC

Also known as Japan Management Consulting Services, JMC has a wide range of management consulting services for businesses looking to optimize their operations for better efficiency.

Their Japan management consulting services look into market entry strategy, business processing reengineering, and operations management improvement. Also, their business process outsourcing and support services can help with accounting, payroll, financial management, and administrative processes. 

Frequently asked question

What is a BPO?

BPO stands for Business Process Outsourcing, and it is when businesses hire another company to handle specific tasks and processes on their behalf. It often includes customer service, accounting, HR, or IT services.

In closing

Business process outsourcing companies in Japan offer a way for businesses to focus on their core activities by outsourcing non-essential but critical tasks to specialized firms.

Whether you choose one of the largest BPOs in Japan or a startup, leveraging their expertise and capabilities will help your business navigate the complex Japanese market for growth and sustainability.