Services Used
The Challenge
Kabin needed a reliable system to track, collect, and digitize invoices from multiple vendors across 12 hotel properties in Japan. With monthly financial close deadlines, missing or delayed invoices were creating bottlenecks and navigating Japanese vendors by phone was slowing everything down.
The Solution
MailMate took over all invoice management on Kabin's behalf, chasing down outstanding invoices, digitizing documents as they arrived, and maintaining a live record of all vendor correspondence. This gave Kabin's finance team a single, reliable source of truth for month-end closing — without the phone calls.
The Results
- Eliminated invoice delays across 12 hotel properties
- Reduced month-end close time with real-time invoice tracking
- Removed language barrier with Japanese vendor communications
- Gained full visibility into vendor correspondence in one dashboard
"Personalized service and always striving to enhance the product they offer, impeccable with fluid communication from their customer service, highly recommended."