English-Speaking Maid and House Cleaning Services in Tokyo

Finding an English-speaking house cleaning service in Tokyo is easier than most expats expect.

Six well-established professional housekeeping services operate in Tokyo with English-language support: Sunny Maid Service (run by Nichii Group), Kurashinity (run by Pasona), Chez Vous, Taskaji, Pinay Housekeeping Service, and Duskin's Merry Maid division.

Prices range from ¥4,500 for a 3-hour Taskaji session to ¥39,000 or more for weekly Kurashinity plans.

Services cover regular cleaning, deep cleaning, babysitting, child care, butler services, and same-day express cleans.

For property owners outside Tokyo, Duskin and Benry operate nationwide. This guide covers each service's pricing, coverage area, English support level, and what makes it the right fit for different household needs.

Sunny Maid—tailored housekeeping service team

Sunny Maid

Sunny Maid Service is operated by Nichiigakkan Co., Ltd. (ニチイ学館), a member of the Nichii Group and one of Japan's leading providers of care, medical support, and education services, founded in 1968. Sunny Maid draws on Nichii's experience across long-term care, child care, and medical services to bring consistent, professionally trained housekeeping to your home.

Each housecleaning session is serviced by a housekeeper team duo. After the initial consultation with a manager, where you develop an optimum housekeeping plan, and you can make your needs known, you are assigned a team who will be your designated housekeepers for all subsequent work, ensuring consistent, efficient, and thorough housekeeping.

An attractive point is their same-day express clean when you need the place to look good before a special occasion or unexpected visit.

Follow-up visits from the manager also ensure that the high-quality of service is maintained and any adjustment requests are followed through.

Monthly plans start from ¥9,900 (tax included) for a two-person team cleaning once a month. A minimum contract period of three months applies, and a transportation fee of ¥990 per staff member per visit is added to the monthly base fee.

Address: 駿河台フジヴュービル ３F, 2−9 Kanda Surugadai, Chiyoda City, Tokyo 101-0062

TEL: 0120-32-2017 (Japanese only)

Email: Use the Contact form for English-language inquiries

Kurashinity—professional housekeeper graduates 

Kurashinity

Kurashinity is a certified professional housekeeping agency that provides English-speaking international staff, trained in a proprietary Housekeeper Meister Program, for housekeeping services.

Aside from regular weekly, bi-weekly, or monthly housekeeping chores (which can include ironing, shopping, and other requested housekeeping tasks), services can include spot-cleaning prior to or after an event or occasion, along with disinfection services.

A trial plan (¥5,500 including tax and transportation) gives you a two-hour cleaning session with one housekeeper and one Kurashinity manager, so you can evaluate the service quality before committing.

All Kurashinity staff are Filipino nationals who complete over 400 hours of training over a three-month period, including training in a Japan-simulated home in the Philippines covering tatami mat care, mizumawari (水まわり, water-drainage areas), Japanese appliances, and trash separation rules.

Prices range from ¥13,500〜 for a monthly housekeeping visit to ¥39,000〜 for once-a-week housekeeping. (Price plan. )

Address: 2-6-2 Otemachi, Chiyoda-ku, Tokyo 100-8228

TEL: 0120-700-809

Email: housekeeping@pasona.co.jp

Chez Vous—one-stop domestic solution agency

Chez Vous

It is a bilingual domestic solutions agency with registered staff for housekeeping, babysitting, and other domestic needs. Staff undergoes rigorous screening and background checks before acceptance.

This agency is a good option if you have diverse tasks, such as child care, housekeeping, butler services, attendants, and other needs, but want to avoid dealing with multiple staffing agencies.

They also provide staff placement services for clients who want to hire a long-term direct hire (ideal for those who need help for more than 6 hours per day; for example, working parents, live-in support, etc.). The price starts at ¥10,150 for 3 hours. (Price plan. )

Address: 4-3-6-3F, Shibuya, Shibuya-ku, Tokyo 150-0002

TEL: 03-5766-6630

Email: Contact Form

Taskaji—best-value housekeeping work-sharing site

Taskaji

Based on a sharing economy platform, Taskaji is a site that connects properly screened housekeepers with people who are looking for housekeeping help.

There is a guiding framework, such as each session must be purchased in 3-hour blocks, along with other details. However, as a result, the rates here are the best value on the market.

Taskaji provides a 3-step vetting service (ID, visa, and skills check) before housekeepers can post their profiles. Choose your housekeeping partner based on user reviews and message the housekeeper directly to request services.

There are no agency fees. Sessions are booked in 3-hour minimum blocks and the minimum rate is ¥1,500 per hour. Taskaji operates across the Kanto, Kansai, and Fukuoka areas, making it the widest-coverage option among the platforms listed here.

The price starts at ¥4,500 for 3 hours. (Price plan. )

Address: iSmart Bldg. 301, 2-chōme-26-1 Shiba, Minato City, Tokyo 105-0014 

TEL: NA

Email: contact@mail.taskaji.jp

Pinay Housekeeping Service—Bilingual help for families 

Pinay Housekeeping Service English home page

Pinay Housekeeping Service is one of the few bilingual house cleaning services. It mainly serves Tokyo’s 23 wards, parts of Tokyo City, Yokohama and Kawasaki wards, and all of Kamakura City.

While they are unable to handle more technical cleaning, such as inside the air conditioner or carpentry work, they can handle other assistance, such as:

• Washing, handing, ironing clothing

• Daily cleaning in the living room, bedroom, and kids room 

• Helping you shop and accept home deliveries.

Their staff are highly trained and capable of handling most tasks for busy professionals and families. 

Address: 〒152-0022, 1-24-10 Kakinokizaka, Meguro-ku, Tokyo

TEL: 0120-989-033

Email: info@pinay.jp or use their contact form

How to choose the right house cleaning service in Tokyo

The right house cleaning service depends on three things: how much English support you need, how often you want help, and what you want done beyond basic cleaning.

If consistent, scheduled housekeeping with a regular two-person team matters most to you, Sunny Maid Service and Kurashinity are the strongest options. Both assign dedicated housekeepers who return visit after visit. Kurashinity's staff complete over 400 hours of Japan-specific training and its full English customer support line is available if questions arise.

If you have diverse household needs such as child care, babysitting, butler services, or live-in support, Chez Vous is the only one-stop domestic solution agency on this list. Its staff placement service is also worth knowing about for households needing more than six hours of help per day.

If price is the priority, Taskaji is the most affordable at ¥1,500 per hour minimum with no agency fees. The trade-off is that you are using a matching platform rather than a managed agency, so the consistency of service can vary by individual housekeeper.

For bilingual families who also need child care, errand running, and school pickup support alongside cleaning, Pinay Housekeeping Service covers the most tasks in a single booking.

Other house cleaning services in Japan 

Duskin—Professional cleaning and maintenance for homes and businesses

Duskin’s home page

Duskin is one of Japan’s professional cleaning companies offering professional cleaning options for your house and your business.

You can separate their services into two categories:

• Service Master: specializes in professionally cleaning spaces such as offices, buildings, and homes. It covers deep floor cleaning, floor polishing, carpet cleaning, and air conditioner cleaning.

• Merry Maid: this service focuses on house cleaning, including vacuuming, dusting, and kitchen/bathroom sanitation. They offer customized cleaning plants depending on your needs for ongoing maintenance or one-time cleaning sessions.

On the pricier side, their reputation and wide range of services appeal to those who regularly clean or deep clean. 

Plus, they have the first cleaning campaigns, which allow you to receive gifts.

You can schedule a cleaning by finding the closest Duskin near you.

Benry—Comprehensive home services

Benry’s home page

Benry is a versatile house cleaning service that is used throughout Japan.

They cover basic house cleaning options such as kitchens, bathrooms, and living spaces. However, they stand out for their handyman services and home maintenance needs.

From gardening, furniture assembly, light repairs, and disaster prep, Benry is ideal for those looking for more than just a cleaning service. 

It is the go-to option for an all-in-one assistance.

You can schedule their services by finding their store near you. 

Akiya house cleaning services

Larger house cleaning services in Japan, such as Duskin and Benry, can help you maintain your property and akiya. 

When it comes to your property, it’s important to keep it in proper condition to continue operating smoothly and prevent deterioration. 

Coordinate cleaning with MailMate

If you own an akiya or a property in Japan, maintaining it can be challenging, especially if you are away from Japan. 

MailMate can connect you with a local house cleaning service to ensure your property is handled.

a) Property maintenance

Whether deep cleaning, regular maintenance, or preparing your home for your arrival, MailMate will coordinate with you and the right services for your property in Japan.

MailMate can also help maintain contracts for septic tanks, solar panels, and regular airing if your residence status is an issue for these companies. 

b) Regular cleaning

Don’t let your property be abandoned when you’re not in Japan.

MailMate will ensure regular cleaning, airing, and garden maintenance upon your request to ensure it’s in good working condition. 

c) Virtual mailbox

When you own property in Japan, you’ll receive government notices and important documents relating to taxes and utilities. 

Thus, MailMate is here to step in to receive your Japanese mail on your behalf and provide you with a virtual mailbox to view all your mail.

Frequently asked questions

What are the best English-speaking house cleaning services in Tokyo?

The most established English-speaking house cleaning services in Tokyo are Sunny Maid Service (operated by Nichii Group), Kurashinity (operated by Pasona), Chez Vous, Taskaji, and Pinay Housekeeping Service. Kurashinity offers full English-speaking staff and an English customer support line. Taskaji operates as a matching platform with no agency fees, starting at ¥4,500 for a 3-hour session. For families needing cleaning, child care, and errand services in one booking, Pinay Housekeeping Service is a strong bilingual option.

How much do house cleaning services in Tokyo cost?

House cleaning service prices in Tokyo range widely. Taskaji is the most affordable, starting at ¥4,500 for a 3-hour session (¥1,500 per hour minimum) with no agency fees. Sunny Maid Service starts at ¥9,900 per month for a two-person team visiting once a month. Kurashinity monthly plans start at ¥13,500 for one monthly visit and go up to ¥39,000 or more for once-a-week housekeeping. Chez Vous starts at ¥10,150 for 3 hours. Prices vary based on home size, frequency, and tasks required.

What is the difference between Kurashinity and Sunny Maid Service?

Both are premium agency services with Filipino housekeeping staff who hold nationally recognized qualifications. Kurashinity is operated by Pasona, a major Japanese human resources firm, and its staff complete over 400 hours of Japan-specific training. Sunny Maid Service is operated by Nichiigakkan (Nichii Group), a care and education company founded in 1968, and sends a two-person team to every session. Kurashinity offers a broader range of plans and a full English-language customer support line, while Sunny Maid's two-person team model can cover more ground per visit.

Which house cleaning service in Tokyo covers babysitting and child care?

Chez Vous is the most comprehensive option for families, covering housekeeping, babysitting, child care, butler services, and attendant services through a single bilingual agency. Pinay Housekeeping Service also offers child care alongside cleaning, errand running, and school pickup. Kurashinity can arrange for a housekeeper to greet children when they arrive home from school. If you need more than six hours of household help per day, Chez Vous also offers long-term direct-hire staff placement.

Do Tokyo house cleaning services work in my absence?

Most professional house cleaning services in Tokyo are set up to work while you are out. Agencies such as Kurashinity offer key-holding services so your designated housekeeper can access the property on scheduled days. All staff at accredited agencies go through background checks, ID verification, and skills assessments before placement. Taskaji's three-step vetting process (ID check, visa check, and skills check) covers independent housekeepers on its matching platform. It is always worth confirming insurance coverage and the service provider's accident liability policy before your first session.

What house cleaning services are available outside Tokyo?

For property maintenance outside Tokyo, Duskin and Benry operate nationwide. Duskin's Service Master division handles commercial and residential deep cleaning, floor polishing, carpet cleaning, and air conditioner cleaning. Duskin's Merry Maid service focuses on regular residential cleaning. Benry covers basic cleaning as well as handyman work, gardening, furniture assembly, and light repairs. Taskaji also extends its matching platform to housekeepers in the Kanto, Kansai, and Fukuoka areas beyond central Tokyo.

Is it common to use a housekeeping service in Japan?

Professional housekeeping services in Japan were historically less common than in many Western countries, but usage has grown significantly among Tokyo's expat community and younger Japanese professionals. Kurashinity's parent company Pasona originally launched the service to help Japanese working women manage household responsibilities, reflecting the shift toward dual-income households. Services like Taskaji were created specifically to make outsourced housekeeping affordable and accessible to everyday residents, not just high-income households.

In closing

Sparkle and simplicity await! Discover Tokyo's top English-speaking maid and house cleaning services to improve your well-being.

From Sunny Maid Service and Kurashinity to budget-friendly Taskaji and bilingual Pinay Housekeeping Service, these trusted providers cover weekly housekeeping, deep cleaning, child care, and more. Whether you need a professional house cleaning service once a month or want someone in your home every week, Tokyo's English-speaking options make it straightforward to find a fit.

Bookmark this page and elevate your living environment today.