Company registration for startups
Cost-effective virtual addresses for founders and entrepreneurs who need a high-end business address to register their startup.
All-in-One Virtual Office Solution for Startups in Japan
Everything in one place—addresses in Japan, Japanese phone numbers, virtual mailboxes, and bilingual receptionists
Gymdesk
Popular use cases for MailMate
Wondering who uses MailMate? Here are just a few of our startup profiles!
Local compliance with ERRL (dencho ho)
Startups looking for a compliance solution to Japan’s Electronic Record Retention Law (ERRL). MailMate’s ERRL-compliant document storage includes line-item data extraction for swift exporting into accounting software.
DX promotion & integration
Startups implementing a hybrid workstyle with teammates working from various cities can use MailMate’s cloud-based software as an efficient mail-handling and document-processing hub.
Bilingual startup support
Users get access to incorporation guides, compliance information and support, contract templates, perks from companies supporting the startup ecosystem in Japan, and much more.
Here’s how MailMate helps startups
Business address for company registration
Boost credibility with a high-end business address in Japan you can use for company incorporation. No office leases, no language barriers.
Virtual mailbox in Japan
Forward your Japanese mail to MailMate HQ and manage your Japanese mail completely online so you can access it from anywhere.
Japanese phone numbers
Purchase a Japanese phone number for your business, ecommerce store, startup, branch office, etc. Combine it with our Receptionist service!
Bilingual receptionist service
Nurture leads in English and Japanese with MailMate’s bilingual Receptionist service. Never miss a chance to make a beautiful impression.
Bill payment service
We can pay your electricity or water bill. This service is ideal for akiya, AirBnb, minpaku owners, or expats traveling for an extended time.
Virtual assistant service
Bilingual virtual assistants, exclusively available to MailMate’s users. Get help with market research, Japanese application forms, and more.
MailMateにより、完全リモートオフィスが本来あるべき形で運営でき、毎週郵便ポストをチェックする必要がなくなりました。デジタル形式で書類を受け取ることができるため、業務の効率も大幅に向上しました。日本で郵送先住所が必要な企業には強くお勧めします。
Plans
Monthly
Yearly 20% OFF
Concierge 🛎️
White glove mail and mail administration support for international companies receiving 20+ mail items a month anywhere in Japan.
What's included:
✓ Mailing & Incorporation Address (Corporate or Bring Your Own)
✓ Registered Mail
✓ 25 Mail opens per month
✓ Unlimited Seats
✓ English Mail Summarization
✓ International Compliance
✓ Domestic Forwarding
✓ International Forwarding (FEDEX / DHL / EMS)
✓ Large Language Model Integration (ChatGPT / Claude)
✓ Send Paper Mail through MailMate
✓ 2FA Login & Security
✓ Security Key 2FA Support & IP Address Restriction
✓ 2FA Enforcement Across Organization
✓ AI Concierge (automate workflow, notifications, and delivery across your organization based on mail type)
✓ CLI & MCP Connections for AI Agents
¥
99,000
/ month
Multinational 🌍
Mail administration support and incorporation address for multinational companies expanding into Japan.
What's included:
✓ Mailing & Incorporation Address (Corporate)
✓ Registered Mail
✓ 15 Mail opens per month
✓ 3 Seats
✓ English Mail Summarization
✓ International Compliance
✓ Domestic Forwarding
✓ International Forwarding (FEDEX / DHL / EMS)
✓ Large Language Model Integration (ChatGPT / Claude)
✓ Send Paper Mail through MailMate
✓ 2FA Login & Security
✓ Security Key 2FA Support & IP Address Restriction
✓ 2FA Enforcement Across Organization
✕ AI Concierge (automate workflow, notifications, and delivery across your organization based on mail type)
✕ CLI & MCP Connections for AI Agents
¥
55,000
/ month
Launch 🚀
Ideal for small to medium size businesses looking to cut out admin and accelerate their operations with digitized mail and an incorporation address.
What's included:
✓ Mailing & Incorporation Address (Basic)
✓ Registered Mail
✓ 5 Mail opens per month
✓ 1 Seat
✓ English Mail Summarization
✓ International Compliance
✓ Domestic Forwarding
✓ Send Paper Mail through MailMate
✓ 2FA Login & Security
✕ International Forwarding (FEDEX / DHL)
✕ Large Language Model Integration (ChatGPT / Claude)
✕ Security Key 2FA Support & IP Address Restriction
✕ 2FA Enforcement Across Organization
✕ AI Concierge (automate workflow, notifications, and delivery across your organization based on mail type)
✕ CLI & MCP Connections for AI Agents
¥
12,900
/ month
Get an instant business address in Japan and start growing fast
Step 1
Sign up to MailMate!
Japan’s business regulations require companies to have a physical address on their company’s registry certificate.
Step 2
Use a reputable address to register your company
MailMate solves this problem by providing virtual addresses that can be used for company incorporation in Japan.
Step 3
Check your business mail online
Additionally, our virtual addresses come with a bilingual virtual mailbox service that allows foreign business owners to understand the mail sent to them by the local city office.
Step 4
Pay bills, offload tasks. Get things done.
An immediate presence in Japan
MailMateを選ぶ理由
面倒な郵便周りを一括で代行支援
日々忙しいあなたの為に、私たちが煩雑な郵便タスクを代行します。スキャン、簡易翻訳、セキュアで検索可能な保管管理、セキュアな書類廃棄、そして支払い通知書の支払い代行まで。
優れたカスタマーサポート
MailMateのカスタマーサポートのチームは、優秀なスタッフで構成されています。
セキュリティ重視
セキュリティは私たちの最優先事項です。お客様の郵便物はすべて24時間365日監視され、依頼された場合はセキュアに書類廃棄します。郵便物は電子化された後、256ビットの暗号化レベルの技術で暗号化されます。
かつてない柔軟性をもたらす
オフィスにいても、世界中を旅していても、ビーチでカクテルを飲んでいても、すべての郵便物と書類をいつでもアクセス＆対応可能になります。
Frequently Asked Questions
If you can’t find the answer you’re looking for below, reach out to our customer support team.
Yes! We provide reputable business addresses in Tokyo, Kyoto, and Fukuoka that individuals can use for company registration. Please book a demo call so you can choose the best plan for your business.
Yes! We offer virtual office addresses in Japan that you can use on marketing collateral or to register your company in Japan. Please inquire about the best plan for your company.
It is your business phone number, staffed by remote receptionists, letting you nurture leads and prospective clients and establish yourself as a Japan-based business. Using a virtual receptionist service in Japan, you will be able to capitalize on each call-in and create a powerful first impression of your business with native Japanese bilingual receptionists on standby.
MailMate's service provides you with a physical mailing address in Japan, securely housed within MailMate HQ. When we receive a piece of mail on your behalf, we systematically scan your mail (outer envelope only) and upload it to our servers. Then you request to have your mail opened, scanned, translated, summarized, or settled—all with 1-click.
Nope—you can pay month by month, and cancel anytime.
We’ll do our best to help, and we’d love to chat. Contact us through support@mailmate.jp or book a demo here
We only use the most advanced adaptive hashing, secure network with SSL, and heavy-duty VPN to protect your data. Your credit card information is kept secure with Stripe—renowned as one of the world’s safest payment platforms.
There are two ways for us to receive your mail. 1) Submit the post office's forwarding service (change of address notification). 2) Please register your MailMate address directly with the service you are using.
Don’t just take our word for it...
駐在員として東京を拠点に10年も過ごしていると、多くの重要書類のやり取りが発生し、国外へ出た後もこれらは消えることはない。MailMateがこのサービスを（やっと）日本に導入してくれたおかげで、心配事が解消されました。手続きは簡単で、全てオンラインで完結し、様々な選択肢があります。日本に届く郵便物は、タイムリーかつセキュアに、現在居住中の韓国の私の手元に届いています。
MailMateは、日本国外にいる私の日本での投資やビジネス取引を管理する上で、本当に貴重な存在です。
彼らのサービスは、電子化された郵便物の転送を遥かに超える、それ以上の価値があります。日本での郵便でのやり取り、公共料金、自治体などからの通知、日本国外にいるときの支払い通知書などの対応、そして理解できない郵便物の翻訳までもしてくれます。以前、不動産管理会社、秘書、翻訳家などに依頼していたサービスをそれらのほんの一部の料金で、私のコンシェルジュのよう機能を果たしております。
会員団体
The American Chamber of Commerce
www.accj.or.jp
The Canadian Chamber of Commerce
www.cccj.or.jp
The Japan Hong Kong Society
www.jhks.tokyo
Japan's first bilingual virtual mail, virtual address, and virtual receptionist provider
Get an all-in-one bilingual mail and compliance service to power the growth of your startup in Japan.
