Tomoko Matsuoka
Tomoko Matsuoka
Managing Editor & Writer
LinkedIn
Tomoko Matsuoka is a managing editor and writer for MailMate, Shoeboxed, and a number of online resource libraries. She writes guides on life in Japan and covers Japanese business news, digitalization, and productivity tools and software.
Mail Forwarding Japan Post: How to Forward Mail Online
Life in Japan, Japan Post August 3rd, 2023

Mail Forwarding Japan Post: How to Forward Mail Online

If you’re (1) getting ready to forward your mail to us for our virtual mail service, or (2) simply want to know how to use Japan Post’s forwarding service, we have you covered. 
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
How to Get a Juminhyo (Resident Record) in Japan
Life in Japan August 3rd, 2023

How to Get a Juminhyo (Resident Record) in Japan

A detailed guide so you can stop wondering.
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
Japanese Customer Service: Can You Compete? 
Customer Service in Japan August 2nd, 2023

Japanese Customer Service: Can You Compete? 

3 key strategies—backed by data—that will help you maximize customer satisfaction and minimize the risk of offense in Japan.
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Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
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