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Latest articles


Japanese Customer Service: Can You Compete? 

Customer Service in Japan

August 2nd, 2023

Japanese Customer Service: Can You Compete? 

3 key strategies—backed by data—that will help you maximize customer satisfaction and minimize the risk of offense in Japan.
Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
What Social Media Do Japanese Use? A Marketer's Guide

What Social Media Do Japanese Use? A Marketer's Guide

What social media posts prompt in-store visits? Which social media platforms did the best at converting users to make first-time purchases? These statistics might surprise you.
Tomoko Matsuoka
Tomoko Matsuoka Managing Editor & Writer
Internet Providers in Japan: A Handy Guide

Life in Japan

August 1st, 2023

Internet Providers in Japan: A Handy Guide

Tired of slow-to-load streaming? Need reliable Wi-Fi for those hard-to-schedule calls back home? Here’s what to know about Internet providers in Japan. 
John Cross
John Cross Expat at Mailmate

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